1. Who We Are

RoofingGuard Pro (“we,” “us,” “our”) operates this website and a free service that helps homeowners across the United States connect with independent, local roof installation and replacement providers. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have.

2. Information We Collect

Information you give us

• Contact details such as your name, phone number, email address and property address or ZIP code, when you call, email or otherwise contact us.
• Details about your project, such as roof type, damage, timing and insurance status.
• Notes from calls and any messages you send us.

Information collected automatically

• Device and browser details, IP address, approximate location, pages viewed, referring website and time spent on the site.
• Cookie and similar technology data. See our Cookie Policy.

Information from other sources

We may receive information from advertising platforms, analytics providers and our service providers.

3. How We Use Your Information

• To respond to your requests and connect you with independent roofing providers.
• To schedule inspections and estimates.
• To operate, secure and improve our website and services.
• To measure and improve our advertising.
• To communicate with you about your request, including service messages.
• To prevent fraud and misuse and to comply with legal obligations.

4. How We Share Information

We share information only as needed to run our service:

• Independent roofing providers who may contact you about your project.
• Service providers that help us with hosting, analytics, communications and advertising.
• Legal and safety reasons, such as responding to lawful requests or protecting rights and safety.
• Business transfers, such as a merger or sale, in which case this policy continues to apply to your data until you are notified of changes.

We do not sell your personal information for money. If we ever engage in sales, sharing for targeted advertising, or profiling as defined by applicable law, we will update this policy and provide any required opt-out.

5. Calls, Text Messages and Email

If you give us your phone number, we or our providers may call or text you about your request. Message and data rates may apply. You can reply STOP to opt out of text messages at any time, or tell us on a call to stop calling you. Consent to contact is never a condition of purchasing any service. We may monitor or record calls for quality and training; where required, we will tell you at the start of the call.

6. Cookies and Tracking

We use cookies, pixels and similar tools for site functionality, analytics and advertising measurement. You can accept or decline non-essential cookies using our cookie notice, and you can change browser settings at any time. We honor opt-out preference signals such as Global Privacy Control where required by law. See our Cookie Policy.

7. Your Privacy Rights

Depending on where you live, including under applicable state privacy laws such as those in Texas, California, Colorado and Virginia, you may have the right to:

• Confirm whether we process your personal data and access it.
• Correct inaccuracies in your personal data.
• Delete personal data you provided or we obtained about you.
• Obtain a portable copy of your data.
• Opt out of targeted advertising, sale of personal data, or certain profiling.
• Appeal a decision if we decline your request.

To make a request, contact us using the details below. We may need to verify your identity, and we will respond within the time required by law (generally 45 days). We will not discriminate against you for exercising your rights.

8. Data Retention and Security

We keep personal information only as long as needed for the purposes described here, to meet legal obligations and to resolve disputes. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

10. Third-Party Links and Providers

Our site may link to third-party websites, and independent roofing providers have their own privacy practices. We are not responsible for their content or policies.

11. Changes to This Policy

We may update this policy from time to time. The “Last updated” date above shows when changes were made. Continued use of the site after an update means you accept the revised policy.

12. Contact Us

Email: info@roofingguardpro.com
Phone: (830)560-9460
Mail: RoofingGuard Pro, 2410 Broadway Street, Suite 200, San Antonio, TX 78215